Privacy Policy
Welcome to QRNexa, a product of Pixellink Techno Solutions,
Effective Date: 10 Jan 2024
Your email address and any other details will never be shared. We do not add you to any mailing lists without your explicit consent, ensuring you NEVER receive spam mail from us.
We may share information only with third-party services required for the functionality of QRNexa, such as payment processors.
Your information will never be sold to third parties. Many companies track browsing history, leave unwanted cookies, and sell information to mailing lists or third parties. We strongly disapprove of such practices.
Unwanted information will never be mailed to you. When you place an order, you have control over the information we send. You can choose to maintain a separate correspondence email ID with us. If you opt-out, we will not send order confirmations, invoices, shipping confirmations, or satisfaction surveys.
We will not send you emails without your consent. No snail mails or emails will be sent without your explicit agreement. We firmly believe in allowing you to control your communication preferences, avoiding any unwarranted emails soliciting repeat business.
The merchant name on your card/bank statement will reflect either our payments processing partner's name (e.g.,PhonePay, PayTM), QRNexa, or our parent company name, PIXELLINK TECHNO SOLUTIONS LLP.
We prioritize the security of our systems and information. The latest anti-virus software and secure passwords are maintained on all systems. Your information is safeguarded, and our employees cannot access it unless necessary for service purposes.
Legal Compliance: We may disclose information if required by law, court order, or other legal processes.
Security Measures: We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
Registration Information: When you register on qrnexa.com, we collect personal information such as your name, email address, and contact details.
Your shipping address is solely used for delivering your order. You have the flexibility to change it for each order, and we assure you that we will never send anything else to this address except your ordered items.
Your phone number is utilized exclusively to assist the courier delivery person in tracking your location. The discreet packaging of orders ensures that the courier delivery person remains unaware of your order details. We may contact you on the provided phone number to confirm the order before dispatching or for any other order-related purposes on portal. Calls may be made via an automated system or by a customer care representative. Additionally, you may receive an SMS with details on how to confirm/reject the order through a missed call or another service.
Your credit card information, including Credit Card/Debit/Bank account details, is solely used for processing the transaction securely.
By default, we assume your consent to send you emails/SMS for the following purposes:
E-mail/SMS you a send order details
E-mailing/SMS you the shipping confirmation
E-mailing/SMS you a short customer satisfaction survey
E-mailing/SMS you reminders for products you opt to be reminded of
Purchase Information: To buy QRNexa, you need to link your account and provide transaction details, including payment information.
Your billing address is required exclusively for verifying your credit card. We will never send anything to your billing address.
QR Code Usage: Information related to the use of QRNexa, including QR code scans, connections, and interactions is only to provide better service to you.
While every website inevitably collects information, we have a comprehensive information gathering policy dedicated to preserving your privacy.
For Visitors (those exploring our store or visiting us): When you visit qrnexa.com, we recognize that someone is exploring our site, but we do NOT identify individual visitors. Our focus is on counting the number of visitors and tracking the pages/products of greater interest. We expressly refrain from gathering or utilizing information about specific persons visiting our site.
For Customers (those with an account or placing orders): We maintain a record of your personal information, safeguarded by our Privacy Policy and held in the strictest confidence.
You possess the right to know the information we've collected about you and the right to modify it. If you wish to change any aspect of the information we have, please reach out to us at support@qrnexa.com.
Making changes to your information requires identity verification to prevent unauthorized access to your files.
Payment related information will not be disclosed over the telephone. Any payment related issues can be addressed through your merchant bank, and the process is simpler than it may sound.
Customer feedback is treated with the utmost confidentiality. If we choose to disclose feedback about our business or products, it will be done anonymously.
Product Use: We use your information to facilitate the use of QRNexa, enabling connections between vehicle owners and users.
Communication: To enhance user experience, we may send emails or notifications related to product updates, offers, and account activities.
Customer Support: Information may be used to respond to inquiries, provide customer support, and address technical issues.
You may receive transactional SMS and calls on the registered mobile/landline number associated with us, pertaining to your account and orders placed on our website.
All the calls and SMS will exclusively concern transactions conducted on our website.
Promotional SMS related to offers and products on our site may be sent to you. If you prefer not to receive them, you can click on the unsubscribe link provided in those SMS.
Alerts and notifications related to your order on our mobile apps may be sent to you.
Notifications on our mobile apps about new products, offers, etc., added to our portal may reach you.
If you wish to, you have the option to turn off notifications by adjusting the App Notification settings on your mobile.
We may use re-targeting features of ad platforms like Google AdWords, Facebook, or any other ad platform.
In the event of a legal dispute involving a transaction, especially related to payment fraud, we may receive a subpoena—a legal demand for information or appearance. In such instances, we might be obligated to provide necessary information. Our standard procedure, if this situation arises, is to initially reach out to the customer (using the preferred communication method specified by the customer) to apprise them of our legal obligations. Also, we are not responsible for any kind of fraud.
It's important to note that such situations are uncommon and typically arise in cases of payment fraud. Sharing information in these instances is aimed at safeguarding your account and business association with us.
If requested by any government department, such as the Sales Tax Department, your order details and personal information like address and phone number may be disclosed.
Our site may contain links to other websites that could gather personally identifiable information about you. Such pages will be clearly distinguishable in the browser URL and will not display the qrnexa.com logo at the top. We do not assume any responsibility for the policies or actions of these external websites.
It's important to note that these links (excluding the one to our payment gateway provider) are not mandatory for browsing or completing transactions at qrnexa.com. We have taken measures to ensure that your experience with us remains as private as intended.
Our designated payment gateway provider is PhonePay, PayTM, renowned for managing millions of secure payment transactions. Feel confident when shopping with us and making payments through them (refer to the FAQ section for insights into their top-notch security standards). Visit their website to review their Privacy Policy.
Our site may include links from advertisers, and we explicitly disclaim any responsibility for the consequences after redirection to their websites.
Account Deletion: You can request the deletion of your account and associated information by contacting our support team.
Policy Updates: We may update this Privacy Policy to reflect changes in our practices. Check the effective date for the latest version.
Notification: Users will be notified of significant changes through email or notices on our website.
In the event of a merger or acquisition involving us, the resultant combined entity will utilize the Personal Information you have furnished in accordance with this policy. In the scenario where we cease operations, your Personal Information may be transferred to and utilized by another company that provides similar or related products or services.
Registration Information: If you have any questions or concerns about our Privacy Policy, please contact us at support@qrnexa.com.
Thank you for trusting PIXELLINK TECHNO SOLUTIONS LLP and choosing QRNexa. We are committed to ensuring your privacy and providing a secure and enjoyable experience with our product.
