At QRNexa, we strive to provide quality services and customer satisfaction. Our refund policy is designed to address specific situations:
Service Non-Delivery: If, for any reason, we fail to deliver the promised services as per the agreed-upon terms, you may be eligible for a refund.
Unsatisfactory Service: In cases where you are not satisfied with the delivered services, we encourage you to reach out to us to discuss your concerns before considering a refund.
Contact Us: Send an email to support@qrnexa.com with your order details and the reason for the refund request.
Verification: Our team will review your request and may seek additional information for verification.
Refund Decision: Upon review, we will make a decision regarding your refund request.
Refund Processing: If approved, your refund will be processed within [5-7] business days through the original payment method.
Certain items or services may not be eligible for a refund:
Downloadable Products: Once a downloadable product has been accessed or downloaded, it is non-refundable.
Customized Services:Services that are tailored to specific client requirements may be exempt from refunds.
Cancellation by Client Clients may request to cancel services under the following conditions:
Before Commencement: If the cancellation request is made before the commencement of the service, a full refund may be applicable.
During Service: If the client decides to cancel during the service period, a partial refund may be considered based on the work completed.
Cancellation by QRNexa QRNexa reserves the right to cancel services under the following circumstances:
Unforeseen Circumstances: In the event of unforeseen circumstances or factors beyond our control, we may cancel services and provide a full or partial refund.
If you have any questions or concerns about our Refund & Cancellation Policy, please contact us at: support@qrnexa.com
QRNexa reserves the right to update or modify this Refund & Cancellation Policy at any time. Users are encouraged to review this policy periodically.