Terms and Conditions

Welcome to PIXELLINK TECHNO SOLUTIONS LLP, (QRNexa is a product of PIXELLINK) incorporated under the provisions of the Companies Act 2013, represents itself through its Directors, and is hereinafter referred to as the “Company” (where such expression shall, unless repugnant to the context thereof, include its respective legal heirs, representatives, administrators, permitted successors, and assigns). The registered office is situated at “HN 550, Village and Post - Thuthibari, Bairiya Road, Dist - Maharajganj, UP, India, Pin 273305”.

The Company commits to ensuring your steady usage of the Platform while prioritizing privacy in safeguarding your invaluable information. This document provides information about the Website and domains qrnexa.com” (referred to as the “Platform”).

In these Terms of Use (“Terms”), the context dictates the usage of:

“We,” “Our,” and “Us,” which refers to the Domain and/or the Company.

“You,” “Your,” “Yourself,” “User,” which refers to natural and legal individuals competent to enter into binding contracts.

“Services,” indicating the services provided by the Company, primarily involving providing a platform for Users to connect regarding the return of lost and/or stolen goods.

“Third Parties,” denoting any Application, company, or individual aside from the User and the creator of this Application.

“Platform,” signifying the Website/Domain created by the Company that provides Users with the Company's services through the platform's utilization.

The headings in each section of these Terms organize provisions systematically and hold no legal or contractual value.

User interaction with this Platform is governed by these Terms, the Privacy Policy, and other listed policies on the Platform, subject to modifications or amendments by the Company at its discretion. Continued access and use of this Platform imply agreement to comply with these Terms and Conditions of Use and Our Privacy Policy. The User acknowledges that these Terms and Policy are interconnected, and the termination of one leads to the termination of the other.

The User explicitly accepts that these Terms and the aforementioned Policy form a legally binding agreement between the User and the Company. The User is subject to rules, guidelines, policies, terms, and conditions applicable to any service provided by the Platform, incorporated into these Terms. The act of visiting any part of the Platform constitutes the User’s full acceptance of these Terms and the Policy.

The Company reserves the exclusive right to amend or modify these Terms without prior permission or intimation to the User, and the User agrees that such amendments or modifications are effective immediately. The User must periodically check the terms. Continued use of the Platform after changes implies consent to amendments/modifications. Compliance with these Terms grants the User a personal, non-exclusive, non-transferable, revocable, limited privilege to access and use the Platform and Services. Failure to adhere to changes necessitates stopping use of the Services.

To utilize the platform, registration is compulsory for all Platform users. Public users have the option to register either by providing their mobile phone number or by using their email address.

Registration for this Platform is restricted to individuals aged Eighteen (18) years or above, excluding those deemed "Incompetent to Contract," such as insolvents. If you are a minor and desire to use the Platform as a User, you may do so through your legal guardian. The Company retains the right to terminate your account upon discovering that you are a minor who has registered on the Platform or availed any of its Services.

Moreover, during your use of this Platform, including the registration process, you are solely responsible for safeguarding the confidentiality of your username and password. Any activity under your account is considered to have been performed by you. If you provide false or inaccurate details, or if we have reason to believe so, we reserve the right to permanently suspend your account. You agree not to disclose your password to any third party and take sole responsibility for activities or actions under your account. Immediate notification of any unauthorized use of your account is required.

The terms "We," "Our," and "Us" pertain to the Domain and/or the Company. "You," "Your," "Yourself," and "User" refer to natural and legal individuals using the Platform, competent to enter into binding contracts under Indian laws. "Services" denote the offerings provided by the Company, primarily involving a platform for Users to connect with others regarding the return of lost and/or stolen goods. "Third Parties" include any Application, company, or individual other than the User or the creator of this Application.

The term "Platform" signifies the Website/Domain created by the Company, providing the Client with the Company's services through the platform's use. The headings in these Terms organize various provisions and hold no legal or contractual value. The Users' use of this Platform is governed by these Terms, the Privacy Policy, and other listed policies on the Platform. The Company holds the exclusive right to amend or modify these Terms without prior permission or intimation to the User, with any changes taking immediate effect. Users must periodically check the terms for updates. Compliance with these Terms grants the User a personal, non-exclusive, non-transferable, revocable, limited privilege to access and use the Platform and Services. Failure to adhere to changes requires discontinuation of Services, and continued use implies acceptance of the altered terms.

PIXELLINK TECHNO SOLUTIONS LLP owns, creates, and operates the Platform/domain, established under the regulations of the Companies Act 2013. As a social enterprise, the Company aims to construct a global network of altruistic individuals dedicated to contributing to society by assisting in maintaining a flawless online inventory of lost and found items. QRNexa functions as a platform for those inspired to spread happiness, even to strangers. Users encountering lost or stolen property can report it on the Platform, connecting them with the rightful owner. Similarly, Users can post notices on the Platform if they've lost or had property stolen, facilitating connections for item return. Users in need of services provide personal information, including but not limited to:

Name

Email Address

Mobile Number

Address

The Platform bears no liability for any issues or incidents arising during User interactions in the any process.

The Users collectively represent and warrant their competency and eligibility to enter legally binding agreements, confirming they are 18 years of age and possess the authority to bind themselves to these Terms in accordance with the law. They further commit to complying with this Agreement, along with all relevant local, state, national, and international laws, rules, and regulations. Users unable to contract or disqualified by any applicable law, rule, or regulation in force may not use the Platform.

All Content, including text, graphics, User interfaces, trademarks, logos, and other elements, is generated/provided based on information from Users and third parties. The Platform disclaims control and provides no guarantees regarding the quality, accuracy, integrity, or genuineness of such content. The displayed Content is subject to copyright and requires prior written consent from the Company and the copyright owner for reuse.

Users bear sole responsibility for the integrity, authenticity, quality, and genuineness of the content they provide on the Platforms. While Users can provide feedback and comments on the Platform, the Platform assumes no liability for any User-generated feedback or comments or for the content on the Platform. The Platform reserves the right to suspend or terminate any User account found to have created, shared, or submitted untrue/inaccurate/misleading or offensive/vulgar Content. Users are solely responsible for any financial or legal losses resulting from the creation/sharing/submission of such Content.

Users have a personal, non-exclusive, non-transferable, revocable, limited privilege to access the Platform's Content. Copying, adapting, or modifying any content without the written permission of the Company is prohibited.

These Terms will remain a valid and binding contract between the Parties, in full force and effect, until the Users cease accessing and using the Platforms.

Users have the option to terminate their use of the Platform at any time.

The Company holds the right to terminate these Terms and close a User's account without notice, and/or suspend or terminate access to the Platform if any discrepancy or legal issue arises at any time and for any reason.

Such suspension or termination will not restrict our right to take any other appropriate action against the User, as deemed fit by the Company.

It is also declared that the Company may discontinue the Services and Platforms without prior notice.

The Company holds the unilateral right, at its sole discretion, to terminate the User's access to the Platform or any part thereof at any time, without notice or cause.

The Platform also possesses the universal right to deny access to specific Users, to any or all of its Platform, without any prior notice or explanation, to safeguard the interests of the Platform and/or other visitors.

Furthermore, the Platform reserves the right to limit, deny, or alter access to the Platform and its features for different Users, or modify any features or introduce new ones without prior notice.

It is expressly agreed that the User will remain bound by these Terms, and the User does not have the right to terminate these Terms until their expiration.

The Company is not responsible for any credit, debit card or payment fraud. The user bears the liability for using a card fraudulently, and the responsibility to 'prove otherwise' lies exclusively with the user. To ensure a safe experience, the Company regularly monitors transactions for fraudulent activity. If any suspicious activity is detected, the Company reserves the right to cancel all past, pending, and future orders without any liability.

The Company disclaims all responsibility and assumes no liability to Users for any outcomes (incidental, direct, indirect, or otherwise) resulting from the use of the Services. As a merchant, the Company holds no liability for any loss or damage arising directly or indirectly from the decline of authorization for any Transaction due to the Cardholder exceeding the preset limit mutually agreed upon by us with our acquiring bank from time to time.

The User, as a restricted user of this Platform, agrees and acknowledges the following: Agree to provide genuine credentials during the registration process on the Platform. The User shall not use a fictitious identity for registration, and the Company is not liable for incorrect information provided by the User.

Agree to ensure that the Name, Email address, Mobile number, and any other information provided during account registration are valid at all times, maintaining accurate and up-to-date information.

Understand that maintaining the confidentiality of the account password is the sole responsibility of the User. Immediate notification to the Company is required in case of any unauthorized use of the account, and the Company reserves the right to close the account at any time for any reason.

Acknowledge that the data submitted is manually entered into the Platform's database for easy reference and to streamline the Services.

Authorize the Platform to use, store, or process personal information and published Content for personalization, marketing, promotional purposes, and optimization of User-related options and Services.

Understand and agree that the Platform/Company, their successors, assigns, affiliates, officers, directors, employees, agents, licensors, representatives, operational service providers, advertisers, or suppliers are not liable for any kind of loss or damage arising from the use of the Platform or these terms of use.

Agree not to cut, copy, modify, reverse engineer, distribute, post, publish, or create derivative works from information obtained from the Platform without the prior express written permission of the Company.

Agree not to access the Platform and/or Services through any means other than the provided interface, and not to use automated devices or methodologies to access, acquire, copy, monitor, or reproduce any portion of the Platform or its content.

Acknowledge that exposure to offensive or objectionable content on the Platform may occur and disclaim any liabilities arising in relation to such content.

Expressly agree to follow the terms, conditions, and policies of the Vendor affiliated with the Company when utilizing services from them.

Engaging in any activity that disrupts or interferes with access to the Platform or the provided Services (or the connected servers and networks);

Impersonating any person or entity, or providing false information regarding affiliation with a person or entity;

Probing, scanning, or testing the vulnerability of the Platform or any connected network, or breaching security measures or authentication on the Platform or any connected network. The User is prohibited from reverse look-up, tracing information related to other Users, or exploiting the Platform or information for any purpose;

Disrupting or causing harm to the security of the Platform, system resources, accounts, passwords, servers, or networks connected to the Platform;

Using the Platform or any material/content for unlawful or prohibited purposes or to solicit illegal or infringing activities on the rights of the Platform or third parties;

Violating any applicable code of conduct or guidelines for a specific service offered on the Platform;

Violating any current laws, rules, or regulations within or outside India;

Violating any part of these Terms or the Privacy Policy, including additional terms of the Platform, whether through amendment, modification, or otherwise;

Committing any act that results in the Company losing the services of its Internet Service Provider (ISP) or disrupting the services of any other supplier or service provider of the Company/Platform.

The User explicitly authorizes the Company/Platform to disclose all information related to the User to law enforcement or government officials if deemed necessary by the Company for investigating and resolving potential crimes, particularly those involving personal injury and theft or infringement of intellectual property. The User acknowledges that the Company/Platform may be obligated to disclose information, including the identity of individuals providing information on the Platform, to comply with judicial orders, laws, regulations, or valid governmental requests.

By accepting the purchase of any product or service on the site, the User commits to completing such transactions after payment. Users are prohibited from indicating acceptance to avail services where transactions remain incomplete. The User agrees to use the services for lawful purposes only and refrains from engaging in bulk purchases for resale activities. In case of such instances, the Company reserves the right to cancel current and future orders and block the User account.

The User undertakes to provide authentic and true information. The Company has the right to confirm and validate the provided information at any time. If confirmed details are found false or untrue, the Company may reject the registration and debar the User from using the services without prior notice.

The User agrees not to post defamatory, offensive, obscene, indecent, abusive, or distressful material on the website. Specifically, the User agrees not to host, display, upload, update, publish, modify, transmit, or share any information that belongs to another person without the right, is harmful, harassing, defamatory, obscene, pornographic, libelous, or violates any law. The User also agrees not to impersonate any person, threaten legal rights, or engage in activities that threaten unity, integrity, defense, security, or sovereignty, or insult any other nation.

Despite other potential legal remedies, the Company reserves the right, at its sole discretion, to restrict the User's access and/or activity by promptly revoking the User's access credentials either temporarily or indefinitely. The Company may also suspend/terminate the User's association with the Platform and/or deny the User access to the Platform without the obligation to provide notice or cause:

If the User breaches any of these Terms or the Policy;

If the User has provided wrong, inaccurate, incomplete, or incorrect information;

If the User's actions may cause harm, damage, or loss to other Users or to the Company, as determined solely by the Company.

The Users of this Platform agree to indemnify, defend and hold harmless the Company/Platform, and their respective directors, officers, employees and agents (collectively, "Parties"), from and against any and all losses, liabilities, claims, damages, demands, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by us that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed pursuant to these terms of use. Further, the User agrees to hold the Company/Platform harmless against any claims made by any third party due to, or arising out of, or in connection with:

User’s use of the Platform,

User’s violation of these Terms and Conditions;

User’s violation of any rights of another;

User’s alleged improper conduct pursuant to these Services;

User’s conduct in connection with the Platform;

User agrees to fully cooperate in indemnifying the Company and the Platform at the user’s expense. The user also agrees not to reach a settlement with any party without the consent of the Company.

In no event shall the Company/Platform be liable to compensate the User or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable, and whether or not the Company/ Platform had been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortuous action, or any other claim arising out of or in connection with the User’s use of or access to the Platform and/or the Services or materials contained therein.

Users of this Platform agree to indemnify, defend, and hold harmless the Company/Platform, along with their directors, officers, employees, and agents (collectively referred to as "Parties"). They agree to cover any losses, liabilities, claims, damages, demands, costs, and expenses (including legal fees and disbursements, with interest chargeable thereon) that may arise due to any breach or non-performance of representations, warranties, covenants, or agreements made as per these terms of use. Additionally, the User commits to absolve the Company/Platform from any claims brought forth by third parties arising from:

The Founders/Promoters/Associated individuals of the Company/Platform shall not be held responsible for consequences arising from the following events:

a. Inoperability/non-responsiveness of the Platform due to connectivity errors, including but not limited to slow connectivity, no connectivity, server failure;

b. User-provided incorrect information or data, or any deletion of data;

c. Undue delay or inability to communicate through email;

d. Any deficiency or defect in the Services managed by Us;

e. Failure in the functioning of any other service provided by the Platform.

The Platform disclaims liability for errors or omissions, whether on its own behalf or for any damage caused to Users, their belongings, or any third party, resulting from the use or misuse of the Platform or any service availed by the User through the Platform. The service, along with any Content or material displayed, is provided without guarantees, conditions, or warranties regarding accuracy, suitability, completeness, or reliability. The Platform will not be liable for the unavailability or failure of the Platform.

Users must adhere to all applicable laws and comply with all Policies, incorporated into this Agreement by reference.

The Platform expressly disclaims liability for any loss or damage that was not reasonably foreseeable and that you may incur due to your breach of these terms, including loss of profits.

To the fullest extent permitted by law, the Platform shall not be liable to you or any other party for any loss or damage, regardless of the form of action or basis of any claim. You acknowledge and agree that your sole and exclusive remedy for any dispute with us is to terminate your use of the Platform.

Without express written agreement, the User has no right to utilize any of the Platform's trade names, trademarks, service marks, logos, domain names, information, questions, answers, solutions, reports, and other distinctive brand features, except as specified in these Terms. All logos, trademarks, brand names, service marks, domain names, as well as materials, designs, and graphics created and developed by the Platform, and other distinctive brand features, belong to the Company or the respective copyright or trademark owner. Specifically, concerning the Platform created by the Company, the Company retains exclusive ownership of all designs, graphics, and related elements.

The User is prohibited from using any intellectual property displayed on the Platform in a manner likely to cause confusion among existing or prospective Users, or in any way that disparages or discredits the Company/Platform, as determined solely by the Company.

The User acknowledges that all intellectual property, including but not limited to copyrights, related to provided Services, remains with the respective owners. No transfer of such intellectual property occurs from the creators to the Company or any other User. The Company serves merely as a Platform for Users to communicate and schedule meetings to return lost/stolen items, and it does not own any intellectual property related to independent content displayed on the Platform, except for originally created graphics and specified content.

The User understands that any reproduction or infringement of intellectual property owned by the aforementioned creators may lead to legal action initiated against the User by the respective owners. The Parties agree that the contents of this Section shall survive even after the termination or expiry of the Terms and/or Policy.

The User acknowledges and agrees that accessing the Platform is done at their sole risk, and they must exercise their best and prudent judgment before availing any service listed on the Platform or accessing/using any information displayed thereon. Additionally, the User agrees that any information, resources, activities, or recommendations obtained/availed from the Platform, whether written or oral, do not create any warranty, and the Platform disclaims all liabilities resulting from them.

The Company/Platform provides no guarantee that the Services contained in the Platform will be uninterrupted or error-free. There is no assurance that the Platform or its server will be free of viruses or other harmful components. The User expressly accepts any and all associated risks involved with their use of the Platform.

The Parties further agree that the contents of this Section shall persist even after the termination or expiry of the Terms and/or Policy.

The Company and the Platform shall not be held liable for damages resulting from any delay or failure to perform their obligations hereunder if such delay or failure is beyond their control, without fault or negligence, and due to Force Majeure events. These events include, but are not limited to, acts of war, acts of God, earthquakes, riots, fires, festive activities, sabotage, labor shortages or disputes, internet interruptions, technical failures, breakage of sea cables, hacking, piracy, cheating, or illegal and unauthorized activities.

The Parties expressly agree to resolve the formation, interpretation, and performance of these Terms, as well as any arising disputes, through a two-step Alternate Dispute Resolution (“ADR”) mechanism. It is further agreed by the Parties that the contents of this Section shall endure even after the termination or expiry of the Terms and/or Policy.

Mediation: If a dispute arises, the Parties will seek an amicable resolution among themselves within thirty (30) days of one Party notifying the other Party of the dispute. If no resolution is reached within this timeframe, the dispute will proceed to arbitration, as outlined below.

Arbitration: If mediation fails to resolve the dispute, the matter will be referred to arbitration with a sole arbitrator appointed by the Company. The award issued by the arbitrator will be valid and binding on all Parties. Each Party will bear its own costs for the proceedings, though the arbitrator may, at their discretion, direct one Party to cover the entire cost. The arbitration will be conducted in English, with the seat of arbitration being Haryana, India.

The Parties expressly agree that the Terms of Use, Privacy Policy, and any other agreements between them are governed by the laws, rules, and regulations of India.

Any and all communication relating to any dispute or grievance experienced by the User may be communicated to the Company by the User by emailing to: support@qrnexa.com.

Any communication regarding a dispute or grievance experienced by the User can be conveyed to the Company via email at: support@qrnexa.com

MISCELLANEOUS PROVISIONS:

Entire Agreement: These Terms, along with the Policy, constitute the comprehensive and final agreement between the User and the Company concerning the subject matter herein and override all other communications, representations, and agreements (whether oral, written, or otherwise) related thereto.

Waiver: The failure of either Party at any time to insist on the performance of any provision of these Terms shall not affect such Party's right at a later time to enforce the same. No waiver by either party of any breach of these Terms, whether by conduct or otherwise, in any one or more instances, shall be considered a further or continuing waiver of any such breach or a waiver of any other breach of these Terms.

Severability: If any provision/clause of these Terms is deemed invalid, illegal, or unenforceable by any court or competent authority, the remaining provisions/clauses shall remain unaffected. The validity and enforceability of the remaining provisions/clauses shall not be impaired, and each provision/clause shall be valid and enforceable to the fullest extent permitted by law. In such a case, these Terms shall be reformed to the minimum extent necessary to correct any invalidity, illegality, or unenforceability while preserving the original rights, intentions, and commercial expectations of the Parties, as expressed herein.

Contact Us: For inquiries about this Policy, the Platform's practices, or your experience with the Service, please contact us at: support@qrnexa.com